FAQ & Care Instructions

Return Policy

All sales are final. Make sure you are certain about a piece before you make a purchase and feel free to contact me with any questions you might have.

*Often stained glass sheets contain divots, ridges, creases, small bubbles, and other variations in texture that do not constitute damage but are just the nature of glass and a result of the processes used to create it. No two sheets of glass are exactly the same, and rather than thinking of these variations as imperfections, I like to think of them as making each creation distinct.

Care Instructions

All items are polished and waxed (to seal the solder from corrosion and to reduce lead exposure, though handwashing is recommended after handling). Cleaning solvents are not recommended as they can have unpredictable effects on the solder.

For installation, suction cups with hooks are not reliable. An anchored hook or nail that can bear some weight is the preferred method of hanging. 

Shipping

Ready to ship items will be on their way to you within 3-5 business days. Items will be securely packaged with recycled shipping materials. If you're local to Maplewood or South Orange, NJ, items will be delivered for free.

If an item is damaged during shipping, please reach out, and we can work out a solution. Depending on the extent of the damage, most repairs can be made relatively easily. The fee for the repair will depend on the extent of the damage. Selecting a shipping method with insurance is highly encouraged. I can't be held responsible for damage incurred during transit, but am happy to help with repairs.

Customs

I do accept custom requests at my discretion. Use the contact form to tell me what you have in mind. I love collaborating and making something truly unique. Price will vary depending on the size, complexity, and glass choices for the desired piece and a deposit of 50% will be required to begin with the remaining balance due at completion before shipping.